{"id":52,"date":"2018-10-16T08:53:49","date_gmt":"2018-10-16T08:53:49","guid":{"rendered":"http:\/\/www.pupr.edu\/virtual\/?page_id=52"},"modified":"2024-12-04T06:20:55","modified_gmt":"2024-12-04T10:20:55","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.pupr.edu\/virtual\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52\" class=\"elementor elementor-52\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-f7bf05f elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"f7bf05f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4523a20\" data-id=\"4523a20\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea9f88b elementor-absolute right_blue_curve elementor-invisible elementor-widget elementor-widget-image\" data-id=\"ea9f88b\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"676\" height=\"392\" src=\"https:\/\/www.pupr.edu\/virtual\/wp-content\/uploads\/2024\/11\/right-blue-bg.svg\" class=\"attachment-full size-full wp-image-994\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-a12c121 section_border_bottom elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a12c121\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ff65736\" data-id=\"ff65736\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-19e8588 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"19e8588\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9006332 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"9006332\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Students from Puerto Rico and mainland United States (under the\u00a0<a href=\"https:\/\/www.nc-sara.org\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.nc-sara.org\/&amp;source=gmail&amp;ust=1611334386263000&amp;usg=AFQjCNGozx2aIQzE1Bp6l2Zxz7QaoV2gJA\">National Council for State Authorization Reciprocity Agreements {NC-SARA}<\/a>) should read and carefully review the policies and procedures before filing a complaint in the\u00a0<a href=\"http:\/\/www.pupr.edu\/services\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/www.pupr.edu\/services\/&amp;source=gmail&amp;ust=1611334386263000&amp;usg=AFQjCNFtRPzuYb6dphReS5tEWpEaGsA-dw\">Student Services \u2013 Important Documents.<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-935d24d elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"935d24d\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Please report any emergency incident to 911 immediately, and then complete this form after the incident concludes.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01ff236 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"01ff236\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>A staff member will receive this report form during the next business day between 8:00 a.m. \u2013 5:00 p.m. Your complaint will be processed within 15 business days.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb4156e elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"eb4156e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThank you for your concern for our community.\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a118628 elementor-align-left banner_btn elementor-mobile-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"a118628\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/161.35.126.182\/virtual\/complaints-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 20 20\"><defs><style>.a{fill:#fff;}<\/style><\/defs><path class=\"a\" d=\"M759.2,905.8a2.051,2.051,0,0,1,2,2v12a2.051,2.051,0,0,1-2,2h-14l-4,4v-18a2.051,2.051,0,0,1,2-2Zm-11,9v-2h-2v2Zm4,0v-2h-2v2Zm4,0v-2h-2v2Z\" transform=\"translate(-741.2 -905.8)\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">File Complaint <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-85eaeb6\" data-id=\"85eaeb6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6188aa8 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6188aa8\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"319\" height=\"357\" src=\"https:\/\/www.pupr.edu\/virtual\/wp-content\/uploads\/2024\/12\/complaints-img.svg\" class=\"attachment-full size-full wp-image-1094\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-89a7ff1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"89a7ff1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3761099\" data-id=\"3761099\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d933268 elementor-widget elementor-widget-heading\" data-id=\"d933268\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedure for submitting a complaint or grievance\n<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ce851f elementor-widget elementor-widget-text-editor\" data-id=\"3ce851f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"http:\/\/www.pupr.edu\/wp-content\/uploads\/2019\/03\/TRANS-SP-TO-E-PROCEDURE-FOR-GRADE-REVIEW-POLICY-final-2018.pdf\" target=\"_blank\" rel=\"noopener\">ENGLISH: Policy and Procedure for Grade Review<\/a><\/p>\n<p><a href=\"http:\/\/www.pupr.edu\/wp-content\/uploads\/2013\/07\/Harassment-Prevention-on-Online-Communication.pdf\">ENGLISH: Harassment Prevention on Online Communication<\/a><\/p>\n<p><a href=\"http:\/\/www.pupr.edu\/wp-content\/uploads\/2019\/03\/Cyber-Bullying-Policy-and-Procedure.pdf\">ENGLISH: Cyberbullying Policy<\/a><\/p>\n<p><a href=\"http:\/\/www.pupr.edu\/wp-content\/uploads\/2013\/07\/PROCEDIMIENTO-PARA-LA-RADICACIO\u0301N-DE-QUERELLAS-2019.pdf\">ESPA\u00d1OL: Pol\u00edtica y Procedimiento para la Radicaci\u00f3n de Querellas <\/a><\/p>\n<p><a href=\"http:\/\/www.pupr.edu\/wp-content\/uploads\/2013\/07\/Poli%CC%81tica-Procedimiento-para-Revisio%CC%81n-de-Calificaciones-ESPANOL-rev-registro-aprob-Dr-Riestra-2019.pdf\" target=\"_blank\" rel=\"noopener\">ESPA\u00d1OL: Pol\u00edtica y Procedimiento para Revisi\u00f3n de Calificaciones<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d467bd1\" data-id=\"d467bd1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8648036 elementor-align-left banner_btn elementor-invisible elementor-widget elementor-widget-button\" data-id=\"8648036\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/161.35.126.182\/virtual\/complaints-form\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 20 20\"><defs><style>.a{fill:#fff;}<\/style><\/defs><path class=\"a\" d=\"M759.2,905.8a2.051,2.051,0,0,1,2,2v12a2.051,2.051,0,0,1-2,2h-14l-4,4v-18a2.051,2.051,0,0,1,2-2Zm-11,9v-2h-2v2Zm4,0v-2h-2v2Zm4,0v-2h-2v2Z\" transform=\"translate(-741.2 -905.8)\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">File Complaint <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints Students from Puerto Rico and mainland United States (under the\u00a0National Council for State Authorization Reciprocity Agreements {NC-SARA}) should read and carefully review the policies and procedures before filing a complaint in the\u00a0Student Services \u2013 Important Documents. Please report any emergency incident to 911 immediately, and then complete this form after the incident concludes. A [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":56,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/complaints.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":60,"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":1571,"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/pages\/52\/revisions\/1571"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/media\/56"}],"wp:attachment":[{"href":"https:\/\/www.pupr.edu\/virtual\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}