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Frequently Asked Questions

1. How do I log into Blackboard™ Learn?
virtualcampus.pupr.edu

2. Are there any undergraduate courses available online?
Yes, there are several undergraduate courses available; for more information about this courses, please follow this link.

3. I forgot my password. What can I do?
Passwords are confidential, therefore we don't have access to retrieve any passwords, simply click on the "forgot your password" at this: accounts.pupr.edu and then follow the instructions. If need more help, please contact: helpdesk@pupr.edu

4. Do I need an e-mail account?
Yes. Having a valid e-mail account is essential for online courses, it's the way students and professor communicates.

5. I need assistance. Where should I go?
Blackboard Support: bbsupport@pupr.edu

Office Hours:

Monday to Thursday: 9:00 am - 7:00 pm
Friday: 9:00 am – 3:00 pm

6. Do I need any software?
Supported Browsers & Operating Systems

7. Do I need to log on at any specific place and/or time?
No. You can log on at any time you think appropriate. Although, there might be times when a professor might require students to meet at a chat session at a certain time but that is entirely up to the professor.

8. Is Online Education for me?
Follow this link and answer this short self test and find out if Online Education is right for you?

9. What is a Hybrid Course?
A hybrid course is an academic offering which is not entirely online; that is, the student is required to attend a classroom. The number of times that the student has to attend the classroom is up to the professor.

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